Operational Consulting The Key to Success: Business Process Analysis
Every successful technology consultation starts with you as a customer and the outcome that you wish to achieve through innovation, adaptation or optimisation. We put ourselves in your position as best we can and from this we develop recommendations for actions in terms of technology, organisation and staff.
What makes us better at it than anyone else? Concentrating on broadcast IT and media business processes gives us a clear focus and the expertise to systematically analyse technical and organisational business processes that change as a result of a transformation.
| Identification | Initiation | Analysis | Execution | Review | Closing | Operation | |
| Strategy | Impact of e.g. New Media on existing business model | Business model and organization evaluation, early proof of concept | Projects objectives vs. implementation, potential optimisation | Initiation of adjusted business model and organization structure (measurement) | |||
| Processes | Workflow analysis and optimisation, metadata model | Continuous alignment of design vs. implementation, workflow | Process- and system tests, review and optimisation | Process optimisation | |||
| Technology | Technology evaluation and selection, definition of systems | Management of technology implementation/migration, construction | Acceptance test management | Ongoing improvements and updates | |||
| Development | Identification of "Missing Links" | Implementation | Quality assurance, integration and performance tests | Ongoing improvements, updates | |||
| Outsourcing | Focused on core process | Process/cost effectiveness | |||||
| Business | Program and transformation management | Project organisation, definition of project members | Tendering processes, legal contract design | Vendor management, staff requirements, training concepts | Business continuity / risk management | Vendor and support contracts, Service Level Agreements (SLA) | Governance of service and support contracts |
